Epic’s store is now open and I know it benefits developers more than Steam but are there any disadvantages to changing to Epic’s store for the customer I should be aware of? I am all up for moving away from Steam if it benefits developers more.
So what I have seen this week is that the problem with Epic’s store could be the support level you get. In other words, because there are no forums for particular games, customers cannot post problems or issues they may be having with games. Oddly enough some Epic store users are going to the Steam pages to try and get help.
It’s still early days for the Epic Store and it will evolve over time. If you usually don’t experience tech issues with game games then give it a go.
I have not had to try for refunds on Epic so have no idea how that would work.